Installation & Equipment

• How will I know when my Digital Phone service has been activated?
  
• How do I know if my ACN Digital Phone Service is unavailable?
• Can I use multiple phone handsets with ACN Digital Phone?

How will I know when my Digital Phone service has been activated?

You will receive an Alert Message in the "Alerts" area of your ACN Digital Phone Service Online Account. An email will also be sent to the email address provided in "Account Info".

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How do I know if my ACN Digital Phone Service is unavailable?

If you do not hear a dial tone when you lift the receiver, your ACN Digital Phone Service may be unavailable due to an Internet service outage or malfunction of networking equipment in your home. You can check the status lights on the front of your ACN Phone Adapter. Please refer to the ACN Phone Adapter user manual for status light indicator information.

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Can I use multiple phone handsets with ACN Digital Phone?

Many of our customers use cordless phone systems that include a base unit and extra handsets. The base station of the cordless telephone plugs directly into the ACN Phone Adapter. Multiple handsets can be placed anywhere in the house.

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