FAQ Topics


 

Frequently Asked Questions

Billing and Payments


How do I pay my bill?

You will receive a bill directly from DIRECTV®. You can pay your bill with these convenient options.

Online
You can manage your account, update your profile and pay your bill online. You'll also find links to get the latest DIRECTV® equipment, special offers, programming and additional services. Register or Sign In to take advantage of online account management.

Credit/Debit Card
DIRECTV accepts Visa, MasterCard, American Express and Novus/Discover. You can choose to make a one–time–only payment or set up Auto-Bill-Pay recurring payments.

Recurring Checking Account Payments
Pay your bill from your checking account every month. This service is free, and will save you time, hassles and late fees. It's easy to enroll. Register or Sign In to get started with Auto Bill Pay today.

Home Banking
Check with your banking institution or bill payment service for more information.

Western Union
Pay with cash at Western Union using your account number. Use "DIRECTVUT" for the city code. Western Union wires payment directly to DIRECTV, but charges a processing fee.

MoneyGram
Pay with cash at any MoneyGram office using your account number, "DIRECTV" as the company name, and "1602" for the city code. MoneyGram wires your payment directly to DIRECTV, but charges a processing fee.

Back to Top


Last-Minute Payments

Here are some ways to make payments quickly:

  • Register at directv.com to pay online with a credit/debit card or from your checking. Online payments post within an hour.
     
  • Payments through our automated phone system at 1-800-531-5000 post immediately.
     
  • Credit/debit card or check–by–phone payments made with a representative post immediately, but carry a $5.00 phone assistance fee.
     
  • Cash payments made through Western Union Quick Collect, MoneyGram ExpressPayment, PreCash Cards or In Person Payments (IPP) will post quickly, but may carry a processing fee.

If you have questions regarding your bill, please call 800-653-1730 and select option 2.

Back to Top


Why lease the DIRECTV equipment? 

As the technology in our receivers becomes more advanced, leasing allows us to continue to provide the latest equipment to you — at minimal cost. Leasing also permits affordable upgrades and free replacement receivers.

Back to Top


Is the monthly lease fee different for different equipment? 

The monthly lease fee is $4.99 per receiver, though we waive this fee on your first receiver. This low monthly fee is the same for standard receivers, DVRs, HD receivers and HD DVRs.

Back to Top