Frequently Asked Questions
General Information
Is ACN Wireless® an ACN Product?
No, ACN Wireless® is a program that resells all the major carriers including: Verizon Wireless, AT&T, Sprint, Nextel, T-Mobile and Alltel.
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What are the requirements for being a postpaid customer?
- Passing the carrier credit check for lines of service
- Paying for the equipment purchased
- Maintain the customer on the same service for a minimum of 180 days
- The activation must have gone through the ACN Wireless® website or by calling 1-866-629-7757.
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Will the phone be branded ACN Wireless?
No, the phone and service will be branded by the wireless carrier you selected, as will the wireless bill. ACN Wireless® branding will be present on the shipping invoice and the order confirmation emails.
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Will I receive an ACN Wireless® bill?
No. You will receive a monthly bill from the carrier you selected on the ACN Wireless® website.
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Can customers in Puerto Rico, Hawaii, and Alaska sign up for ACN Wireless?
Yes. Service is available in these areas.
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